Lizex.io adheres to the "Know Your Customer" (KYC) policy to ensure the security of crypto exchanges and comply with regulatory requirements. If your proposed transaction is flagged by our internal control system or the control system of our exchange partners, Lizex.io reserves the right to cancel the operation and refund the funds, deducting any applicable fees.

The goal of the AML/KYC policy is to prevent the use of Lizex.io (intentionally or unintentionally) by criminal elements for money laundering purposes. The policy also includes measures to identify customers and beneficial account owners, determine the source of funds, assess the nature of their activities, and evaluate the reasonableness of transactions in the context of their business. This helps us effectively manage risks and ensure transaction transparency.

We are committed to protecting our clients from fraudulent activities in the crypto asset space. The policy aims to detect illegally obtained funds and prevent the platform from being used for illicit purposes. To combat money laundering and related risks, relevant regulatory measures and modern software solutions are used to track suspicious transactions in real time.

The AML/KYC policy, procedures, and internal controls are regularly reviewed and updated to comply with evolving legal requirements and the specifics of our business.

1.1 Identification

If the risk assessment system identifies a transaction as suspicious, it may be suspended. In such cases, Lizex.io may request the following information from clients:

• Full name;
• Date of birth (for individuals);
• Residential or primary business address;
• For individuals – a government-issued identification document with a photograph (passport, driver’s license, etc.);
• For legal entities – documents confirming the existence of the organization (articles of incorporation, business license, etc.).

1.2 Providing Incorrect Information

Clients must provide accurate, complete, and up-to-date information. If discrepancies are found, Lizex.io reserves the right to request corrections, and in the absence of a response, suspend or terminate services.

1.3 Information Verification

To prevent financial crimes, Lizex.io applies a risk-based approach to verifying the authenticity of customer information. The company evaluates the logical consistency of the provided data, its accuracy, and whether the client appears on any sanction lists. In some cases, transactions may be suspended until verification is completed.

1.4 Insufficient Information

If the provided data does not allow for reliable customer identification, Lizex.io may request additional information.

1.5 Customer Notification

Clients are informed that their transactions may be subject to AML/KYC checks. This information is detailed in the Terms of Use, which users must review before engaging with the platform.

The AML Compliance Officer is an authorized representative of Lizex.io responsible for implementing, monitoring, and ensuring compliance with the provisions of this document. This individual oversees anti-money laundering and counter-terrorism financing measures. Any suspicious activity should be reported through Lizex.io's official support channels.

Continuous monitoring is a key element of an effective KYC system. Lizex.io analyzes customer financial activity to identify deviations from the normal transaction pattern.

Lizex.io implements effective KYC compliance procedures, including:

• Management oversight;
• Adequate internal procedures;
• Segregation of duties;
• Employee training;
• Periodic audits and AML policy compliance checks.

The Lizex.io security department conducts regular audits to ensure compliance with internal standards and legal requirements.

When necessary, Lizex.io may request and provide competent authorities with information about senders and recipients of virtual assets in response to official requests.